Privacy policy

This policy covers the Gaadi Tracker Owner app, the Gaadi Tracker Driver app and this website. It is written to comply with India’s Digital Personal Data Protection Act, 2023. Gaadi Tracker is operated by [Company legal name], [registered address] (“we”).

What we collect

Account details. The owner signs up with an email address and password. The owner creates a login (email and password) for each driver. We store names and phone numbers the owner enters for drivers.

Fleet records. Everything entered in the apps: vehicles and their registration numbers, shifts with start and end times and odometer readings, earnings by platform, fuel, FASTag and other expenses, advances and payments, pay rules, service and road tax records, and approvals.

Device and app data. A push notification token so we can send shift and approval alerts, crash reports (Firebase Crashlytics) and app usage events (Google Analytics for Firebase) so we can fix bugs and see which features are used.

We do not collect your location, contacts, photos or SMS. The apps do not track where a vehicle goes.

Website. If you send the contact form, we receive your name, phone, optional email, fleet size and message, through Formspree. If you allow analytics on the website, Google Analytics records pages visited and general device information. If you don’t allow it, no analytics script loads.

How we use it

• To run the apps: show each driver’s entries to their owner, calculate pay and balances, and send reminders and notifications.
• To keep the service secure and working: fix crashes, prevent misuse.
• To reply to messages you send us.

We do not sell personal data and we do not use it for advertising.

Who can see what

• The owner sees every record for their fleet, including each driver’s entries and balance.
• A driver sees only their own shifts, entries, pay and balance. Drivers never see other drivers or the owner’s reports.
• Our service providers process data for us: Google Firebase (authentication, database, file storage, notifications, crash reporting and analytics) and Formspree (website contact form). Data may be stored on servers outside India under their terms.
• Authorities, if the law requires us to share it.

How long we keep it

Fleet records are kept while the owner’s account is active, so reports and history stay complete. When an owner asks us to delete the account, we delete the fleet’s records within [30] days, except where the law requires us to keep them longer.

Your rights

You can ask us to access, correct or delete your personal data, or withdraw consent, by writing to the address below. A driver can ask their owner to correct their records, or write to us directly.

Security

Data is sent over encrypted connections and stored with Google Firebase. Access is limited by role: a driver account can only read and write that driver’s own records.

Children

The apps are for vehicle owners and drivers and are not meant for anyone under 18.

Grievance officer

[Name], [email], [address]. We acknowledge complaints within 48 hours and aim to resolve them within 30 days.

Changes

If we change this policy, we will update the date at the top and, for significant changes, tell owners in the app.