FAQ
Questions owners ask about Gaadi Tracker
Short, complete answers about how the Owner and Driver apps work, how driver pay is calculated, and what happens offline. Can’t find yours? Write to us from the contact page.
The basics
What is Gaadi Tracker?
Gaadi Tracker is a fleet management and driver hisab app for vehicle owners in India. It comes as two Android apps. The owner uses Gaadi Tracker Owner to see shifts, earnings, fuel and expenses for every vehicle. Each driver uses Gaadi Tracker Driver to start and end shifts with odometer readings and to log earnings, fuel, FASTag and expenses. It suits fleets of 2 to 50 vehicles.
Who is Gaadi Tracker for?
It is for owners running 2 to 50 vehicles in India: cab and taxi fleets on Uber, Ola or Rapido, auto-rickshaw owners, lorry and truck transporters, and van or bus operators. If you check your drivers’ earnings over WhatsApp calls and keep km in a notebook, Gaadi Tracker replaces that with entries the driver makes on their own phone and you see on yours.
Which vehicles and fuels does it support?
Cars and cabs, auto-rickshaws, lorries, trucks, vans and buses. You name the platforms your drivers earn on, such as Uber, Ola, Rapido or local trips. Lorry and truck earnings are entered as tons × rate per ton. Fuel can be petrol, diesel, CNG in kg, or LPG, and the driver only sees the fuel types that vehicle uses.
Do I need two apps?
Yes, and that is deliberate. You install Gaadi Tracker Owner on your phone. Each driver installs Gaadi Tracker Driver on theirs. You add your vehicles and drivers in the Owner app, create each driver’s login and assign a vehicle to each driver. Both apps share one account, so everything a driver enters shows up for you.
Which languages does Gaadi Tracker support?
English, Tamil, Hindi, Tanglish and Hinglish. Tanglish is Tamil written in English letters, and Hinglish is Hindi written in English letters, the way many drivers type on WhatsApp. Each driver picks the language they read best, so a driver who is not comfortable with English can still start a shift, add earnings and fuel, and check their balance without help.
Is there an iPhone version?
Not at the moment. Gaadi Tracker Owner and Gaadi Tracker Driver are Android apps, available on Google Play. Most drivers in Indian fleets use Android phones, so that is where we started. If you need iPhone support for the owner app, write to us from the contact page so we know there is demand.
Drivers and shifts
Can drivers use the app without internet?
Yes. The Driver app works offline. A driver can start a shift, add earnings, fuel, FASTag and expenses, and end the shift with no signal. Entries are saved on the phone and sync to your Owner app when the network comes back. This matters on highways, ghat roads and in basement parking where the signal drops.
Can a driver change km or earnings after a shift?
A driver can edit shift times and km, add a past trip they forgot to record (up to one year back), or record a service. Each of these goes to the owner for approval. If the owner rejects it, the original entry comes back automatically. Once the owner approves a shift, it is locked and nobody can edit it.
What stops a driver from entering a wrong odometer reading?
The app checks every reading against the vehicle’s last one. A start km below the last closing reading is blocked, and an end km that isn’t higher than the start km is blocked too. So km can’t go backwards between shifts, and a driver can’t close a shift with zero or negative distance. Edits after the fact need your approval.
Can my drivers see my reports or other drivers’ data?
No. You and your drivers use two separate apps. A driver signs in with the login you create and sees only their own shifts, entries, pay and balance. Reports, other drivers, fleet totals and profit stay in the Owner app. This keeps settlement conversations about one driver’s own numbers.
What happens when a driver forgets to start a shift?
The driver adds it later as a past trip, with the date, times, km and entries. Past trips can go back up to one year. The trip does not count until you approve it in the Owner app. If you reject it, it is removed. This keeps the record complete without letting anyone add trips silently.
Pay and hisab
How do I calculate my driver’s share on a 30% commission?
Multiply the day’s revenue by 30%. If Ravi earned ₹3,450 on Uber, his share is ₹3,450 × 0.30 = ₹1,035, and ₹2,415 is left for you before fuel and expenses. In Gaadi Tracker you set the 30% rule once for that driver, and the app works out the driver cost on every shift. Change the rule later and old shifts keep the old rate.
How does slab commission work?
You set a daily revenue slab and two percentages. If the day’s revenue is below the slab, the lower percentage applies to the whole day. At or above the slab, the higher percentage applies to the whole day. With a ₹3,000 slab at 25% and 32%, a ₹2,800 day pays ₹700 and a ₹3,450 day pays ₹1,104. It rewards drivers who push for a better day.
How is monthly salary converted to a daily cost?
Gaadi Tracker spreads the monthly salary across 26 working days. A driver on ₹18,200 a month costs ₹700 for each shift worked, so your reports show the real driver cost per vehicle per day. This lets you compare a salaried driver with a commission or rent driver on the same terms, using the same profit figure.
What does the driver’s balance show?
The balance is a running total of the cash side of the hisab: revenue collected minus expenses the driver paid, plus advances you gave, minus payments the driver made to you. The driver sees it as “Balance to pay owner” or “Owner owes you”. You see the same figure for each driver in the Owner app, with every advance and payment listed.
If I change a driver’s pay rule, are old shifts recalculated?
No, unless you choose that. By default a new rule applies from the next shift, and every earlier shift keeps the rule it was recorded with. You can also back-date a rule to a date you pick, and shifts from that date are recalculated for you and the driver. Shifts before it are left alone.
Vehicles, reminders and reports
When is road tax due for a lorry in India?
In states that collect road tax on goods vehicles quarterly, the quarters are April–June, July–September, October–December and January–March, and tax is paid in advance at the start of each quarter. Grace periods and penalties differ by state, so check your state transport department. Gaadi Tracker reminds you before each quarter for lorries, trucks, vans and buses, and you tap “Mark paid” once it is done.
How do service reminders work?
For each vehicle you set a service interval by km, by date, or both, for example every 10,000 km or every 6 months. Whichever comes first triggers the reminder. You see it as an alert in the Owner app, and the driver sees it before starting a shift. The driver reminder never blocks the shift; it only makes sure the service isn’t forgotten.
What reports can I see?
Revenue, fuel, expenses, driver cost and profit, by vehicle, by driver, by platform or for any date range. For lorries, trucks, vans and buses you also see fuel average in km per litre, or km per kg for CNG. Reports can be exported as CSV or PDF to share with your accountant or partner.
What happens to a vehicle I sell?
Mark it Disabled. Its driver is unassigned, it disappears from daily lists, and all its past shifts stay in your reports. If a vehicle is only off the road for a while, for repairs or an accident, mark it Inactive instead. An inactive vehicle keeps its assigned driver, so nothing needs setting up again when it returns.
Pricing
Is Gaadi Tracker really free for 2 vehicles?
Yes. With 1 or 2 vehicles you pay ₹0, with no time limit and no card. The Free plan covers unlimited drivers, unlimited shifts, earnings, fuel and expense entries, each driver’s balance, and offline use. Every new fleet also gets all Fleet features free for 30 days. You start paying only when you add a third vehicle, and then it is ₹49 a month for that vehicle.
Do I pay for drivers?
No. Drivers are always free. There is no charge per driver and no charge per login. You pay only for vehicles, and the first 2 vehicles are free. Add as many drivers as you need, for example a day driver and a night driver on the same cab, and each one gets their own login for the Gaadi Tracker Driver app at no extra cost.
How is my monthly bill calculated?
Take the number of Active and Inactive vehicles, subtract the 2 free ones, and multiply by ₹49. The bill never goes below ₹0. So 3 vehicles cost ₹49 a month, 5 cost ₹147, 8 cost ₹294, 15 cost ₹637 and 50 cost ₹2,352. Disabled vehicles, the ones you have sold or retired, are not counted. On yearly billing it is ₹490 per paid vehicle a year.
What happens when I add my 3rd vehicle?
Your fleet moves from the Free plan to the Fleet plan. You pay ₹49 a month for the third vehicle, or ₹490 a year, and the first 2 vehicles stay free. Nothing else changes: your vehicles, drivers, shifts and reports carry on exactly as before. Each vehicle you add after that adds ₹49 a month, up to 50 vehicles.
What happens if I grow past 50 vehicles?
You are never blocked. From the 51st vehicle you qualify for Enterprise pricing, a custom price per vehicle that we agree with you. While we agree it, you keep using every feature at ₹49 per vehicle a month. Enterprise also includes help importing vehicles and drivers, dedicated WhatsApp support, a training call for your drivers and a monthly report by email.
Do sold or retired vehicles count?
No. When you sell or retire a vehicle, set its status to Disabled in the Owner app. Disabled vehicles are free and are not part of your bill, but their past shifts stay in your reports. Only Active and Inactive vehicles count. Inactive is for a vehicle that is off the road for a while, for example in the workshop, and it keeps its driver.
Can I pay yearly?
Yes. Yearly billing is ₹490 per paid vehicle a year, the price of 10 months, so you get 2 months free. The first 2 vehicles are still free. For example, 8 vehicles on yearly billing cost 6 × ₹490 = ₹2,940 a year. That works out to ₹245 a month, against ₹294 a month on monthly billing.
How do I pay?
You pay for Gaadi Tracker by [UPI / card / payment link]. The bill is in Indian rupees and is worked out from the number of Active and Inactive vehicles in your fleet, minus the 2 free ones. Drivers never pay anything. If you have a question about a payment, write to us from the contact page and we will sort it out with you.
What happens if I stop paying?
Your fleet is paused. Your data is not deleted: every vehicle, driver, shift and report is kept safe, and it all comes back when you pay. You can also bring your bill down instead, by setting vehicles you have sold or retired to Disabled, or by going back to 2 vehicles, which is free.
Is there a free trial?
Yes. Every new fleet gets all Fleet features free for 30 days, and no card is needed. That includes the four driver pay rules, approvals, shift locking, service and road tax reminders, full reports with export, and push notifications. Use it with your real vehicles and drivers for a month and see what the numbers show you before you pay anything.
Is GST included?
Prices are [GST: included / +18%]. All prices on this page are in Indian rupees: ₹49 per paid vehicle a month, or ₹490 per paid vehicle a year, with the first 2 vehicles always free and drivers always free. Enterprise prices for 51 or more vehicles are agreed with you directly. If you need GST details on your bill, tell us when you contact us.
Still stuck? Contact us or read the guides.
Put it on your phone tonight. Give your driver the other app.
You install Gaadi Tracker Owner, add your vehicles and drivers, and create a login for each driver. Each driver installs Gaadi Tracker Driver on their own phone and signs in with that login.